CTC Policies

Cancellation Policy

If you cannot attend a class you are registered for, please notify Computer Training Center at 1-800-310-9065 or email us at cancellations@comtrain.com. You will receive a 100% refund/credit if you cancel five (5) or more business days prior to the class. To protect the integrity of our schedule, no refund/credit will be issued if cancelled less than five (5) business days prior to the class.

Pricing

We will be happy to provide class pricing upon request at pricing@comtrain.com or you can call 800-310-9065. Please provide your name, company name, class location and title.

Miscellaneous Class Information

• Registrations are subject to availability; payment is due before the scheduled class date.
• Full-day classes include refreshments and lunch. Half-day classes include refreshments.
• All classes include telephone and email support. If you have a question over any topic covered in class, call us and we'll step you through the process of resolving it.
• All full day classes run from 8:00am to 4:00pm, local time, subject to class size and pace.

Security

Registering for classes at the Computer Training Center website is a safe and secure process. We use industry standard technology to protect your billing and credit card information, namely, SSL (Secure Socket Layer) and S-HTTP (Secure Hypertext Transport Protocol). What all this means is that your information is encrypted as it travels over the internet to our secure server. If you think about how you normally use your credit card (e.g.: giving it to a server at a restaurant who leaves your sight for several minutes or calling a catalog company and giving it to the person who takes your order) there are much more stringent security practices in place on the internet!

Privacy

The only thing we use your personal information for is to provide you with better service. We do not sell or share your name, address, email address or any other information--with anyone. We may occasionally call a customer to confirm registration details or update our customers via email or fax with our current schedule or special offers. Our only goal is to make finding class information and registering for classes as easy as possible.

As always, we welcome your comments and suggestions.